![]() ![]() Now, let's continue with the steps you need to do:ġ. Maybe they look like unnecessary rules, but practice teaches us they are needed to help. Thanks in advance for keeping above rules in mind. ![]() Therefor I advise you to back-up all of your important files to a CD/DVD, external drive or flash drive. Even though we do the best we can to help you, removing malware includes risks.Click on the Follow This Topic button at the top right of this page, make sure that the Receive Notification box is checked and that it is set to Instantly. Make sure you're subscribed to this topic.Please enable your system to show hidden files: How to see hidden files in Windows.Things I want you to do before performing the steps below: Don't post logs using CODE, QUOTE or FONT tags.If you change the logfiles, it will take more time to clean up your computer. This way I'll get a clear view on your system's situation. Never change something in the logfiles!! Include them in your posts as they were provided by the tools.If this still won't work, please inform me. If a logfile doesn't fit into one post, please add the logfile as an attachment instead. Always copy/paste the logfiles in your replies completely.You can check here if you're not sure if your computer is 32-bit or 64-bit.Sometimes one step requires the previous one. Perform everything in the correct order.If you have any problems while following my instructions, stop there and tell me the exact nature of the issue.Also never save tools to any other locations than your Desktop. ![]() Don't ever run tools directly from the internet, because this can stop them from working properly.
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